Director of RCDTT
Prof. Haiyan SONG
Research Focus 1
Digital Tourism Decision-making and Monitoring System
An automated and self-adapting tourism demand and associated carbon emission forecasting system
Real-time tourism sentiment and tourist satisfaction indexes
A web-based simulation toolbox for policy interventions on sustainable tourism development
Developing a digital twin system for monitoring hotel carbon emissions
A decision support system for environmental sustainability management in hotels
Research Focus 2
AI-Driven Business and Experience Innovations
A decision support system to assess customer acceptance and business returns on smart hotel initiatives
Theory construction and technological development of user-oriented immersive tourism experiences
A neuromonitoring index and system for understanding tourists’ mental and behavioural feedback
MGI-VCP: A multi-model generative intelligent video creation platform for tourism content marketing
Improving business operation efficiency and consumer experience using AI and robotics
News & Events
HONG KONG, May 8, 2026– The Hong Kong Polytechnic University (PolyU), through its Research Centre for Digital Transformation of Tourism (RCDTT), and Open Sky Travel Technology Limited (Open Sky) officially signed a Memorandum of Understanding (MOU) today. The signing ceremony took place during the "Phu Quoc – Your Ultimate Escape" Agent Seminar held at the New World Millennium Hong Kong Hotel, marking the commencement of a strategic partnership
8 May 2026
RCDTT Leadership: Prof. Dan Wang Proposes New Stakeholder Framework to Drive Sustainable Hospitality
As the global hotel industry seeks to minimize its environmental footprint, researchers at the Research Centre for Digital Transformation of Tourism (RCDTT) are providing the strategic tools necessary for meaningful change. A recent study led by Prof. Dan Wang (Associate Director of RCDTT and Professor at SHTM), alongside RCDTT team members Dr. Mei Yang (Postdoc Fellow of RCDTT) and Dr. Zhiming Deng (Research Assistant Professor at SHTM), has i
27 Apr 2026
From Decision-Making to Experience Management: Keynote at the Neuro-Management 20th Anniversary High-End Forum 2026 On the occasion of the 20th anniversary of neuro-management, Professor Mimi Li, Associate Director of the Research Centre for Digital Transformation of Tourism (RCDTT) at The Hong Kong Polytechnic University, delivered a keynote presentation titled “New Frontiers in Neuro-Management: From Organizational Decision-Making to Experi
25 Apr 2026
The Research Centre for Digital Transformation in Tourism (RCDTT) successfully hosted a high-level research seminar today, featuring Professor Liu Yu from the Institute of Remote Sensing and Geographic Information System at Peking University. The seminar, titled "Social Sensing for Urban Studies," attracted over 60 onsite participants, including the Director of RCDTT Prof. Haiyan Song, Research Assistant Professors (RAPs), and a significant cohor
14 Apr 2026
BEIJING, 28 March 2026 — The Research Centre for Digital Transformation of Tourism (RCdTT) at The Hong Kong Polytechnic University’s School of Hotel and Tourism Management (SHTM) has wrapped a series of milestone industry engagements in Beijing, solidifying its role as the academic leader for global hospitality digital transformation. The centrepiece of the three-day itinerary was a landmark tripartite Memorandum of Understanding (MOU) signin
28 Mar 2026
Prof. Richard Qiu received the prize on behalf of the project team in Brugge, Belgium on 1 March 2026. The Research Centre for Digital Transformation of Tourism (RCdTT) and the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University, in long-standing partnership with the Pacific Asia Travel Association (PATA), has won the 2026 International Institute of Forecasters (IIF) Forecasting Practice Competition, as well as
1 Mar 2026
Prof. SONG Haiyan, Director of the Research Centre for Digital Transformation of Tourism (RCdTT), Associate Dean (Research) and Chair Professor of the School of Hotel and Tourism Management, and Mr and Mrs Chan Chak Fu Professor in International Tourism, has shared key insights from the Asia Pacific Tourism Outlook 2026–2028 at a webinar hosted by the Pacific Asia Travel Association (PATA) on 26 February 2026. According to Prof. Song, the Outlook
26 Feb 2026
The Hong Kong Polytechnic University (PolyU) School of Hotel and Tourism Management (SHTM) successfully hosted IMPACT2025, its flagship academic conference, with generous support from Platinum Sponsor Research Centre for Digital Transformation of Tourism (RCdTT). The event brought together global researchers, industry leaders, and policymakers to advance innovation in hospitality and tourism. A key highlight of the conference was the presentati
10 Dec 2025
The Research Center for Digital Transformation of Tourism (RCdTT) and Regal Hotels International Holdings Limited officially signed a Memorandum of Understanding (MOU) on December 9, 2025, marking the launch of a two-year partnership aimed at deepening industry-academia synergy in Hong Kong’s tourism and hospitality sector. The signing ceremony was led by the Director of RCdTT, the Mr and Mrs Chan Chak Fu Professor in International Touris
9 Dec 2025
From December 7 to 9, IMPACT2025, the academic conference hosted by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University, was grandly held in Hong Kong. As a top-tier event in the global hotel and tourism industry, the conference is centered on the core theme "Transforming Hospitality and Tourism for a Sustainable Future," bringing together researchers, industry leaders, and policymakers worldwide to focus on
9 Dec 2025
RCDTT Leadership: Prof. Dan Wang Proposes New Stakeholder Framework to Drive Sustainable Hospitality
As the global hotel industry seeks to minimize its environmental footprint, researchers at the Research Centre for Digital Transformation of Tourism (RCDTT) are providing the strategic tools necessary for meaningful change. A recent study led by Prof. Dan Wang (Associate Director of RCDTT and Professor at SHTM), alongside RCDTT team members Dr. Mei Yang (Postdoc Fellow of RCDTT) and Dr. Zhiming Deng (Research Assistant Professor at SHTM), has i
27 Apr 2026
From Decision-Making to Experience Management: Keynote at the Neuro-Management 20th Anniversary High-End Forum 2026 On the occasion of the 20th anniversary of neuro-management, Professor Mimi Li, Associate Director of the Research Centre for Digital Transformation of Tourism (RCDTT) at The Hong Kong Polytechnic University, delivered a keynote presentation titled “New Frontiers in Neuro-Management: From Organizational Decision-Making to Experi
25 Apr 2026
The Research Centre for Digital Transformation in Tourism (RCDTT) successfully hosted a high-level research seminar today, featuring Professor Liu Yu from the Institute of Remote Sensing and Geographic Information System at Peking University. The seminar, titled "Social Sensing for Urban Studies," attracted over 60 onsite participants, including the Director of RCDTT Prof. Haiyan Song, Research Assistant Professors (RAPs), and a significant cohor
14 Apr 2026
BEIJING, 28 March 2026 — The Research Centre for Digital Transformation of Tourism (RCdTT) at The Hong Kong Polytechnic University’s School of Hotel and Tourism Management (SHTM) has wrapped a series of milestone industry engagements in Beijing, solidifying its role as the academic leader for global hospitality digital transformation. The centrepiece of the three-day itinerary was a landmark tripartite Memorandum of Understanding (MOU) signin
28 Mar 2026
Prof. Richard Qiu received the prize on behalf of the project team in Brugge, Belgium on 1 March 2026. The Research Centre for Digital Transformation of Tourism (RCdTT) and the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University, in long-standing partnership with the Pacific Asia Travel Association (PATA), has won the 2026 International Institute of Forecasters (IIF) Forecasting Practice Competition, as well as
1 Mar 2026
Prof. SONG Haiyan, Director of the Research Centre for Digital Transformation of Tourism (RCdTT), Associate Dean (Research) and Chair Professor of the School of Hotel and Tourism Management, and Mr and Mrs Chan Chak Fu Professor in International Tourism, has shared key insights from the Asia Pacific Tourism Outlook 2026–2028 at a webinar hosted by the Pacific Asia Travel Association (PATA) on 26 February 2026. According to Prof. Song, the Outlook
26 Feb 2026
The Hong Kong Polytechnic University (PolyU) School of Hotel and Tourism Management (SHTM) successfully hosted IMPACT2025, its flagship academic conference, with generous support from Platinum Sponsor Research Centre for Digital Transformation of Tourism (RCdTT). The event brought together global researchers, industry leaders, and policymakers to advance innovation in hospitality and tourism. A key highlight of the conference was the presentati
10 Dec 2025
The Research Center for Digital Transformation of Tourism (RCdTT) and Regal Hotels International Holdings Limited officially signed a Memorandum of Understanding (MOU) on December 9, 2025, marking the launch of a two-year partnership aimed at deepening industry-academia synergy in Hong Kong’s tourism and hospitality sector. The signing ceremony was led by the Director of RCdTT, the Mr and Mrs Chan Chak Fu Professor in International Touris
9 Dec 2025
From December 7 to 9, IMPACT2025, the academic conference hosted by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University, was grandly held in Hong Kong. As a top-tier event in the global hotel and tourism industry, the conference is centered on the core theme "Transforming Hospitality and Tourism for a Sustainable Future," bringing together researchers, industry leaders, and policymakers worldwide to focus on
9 Dec 2025
HONG KONG, May 8, 2026– The Hong Kong Polytechnic University (PolyU), through its Research Centre for Digital Transformation of Tourism (RCDTT), and Open Sky Travel Technology Limited (Open Sky) officially signed a Memorandum of Understanding (MOU) today. The signing ceremony took place during the "Phu Quoc – Your Ultimate Escape" Agent Seminar held at the New World Millennium Hong Kong Hotel, marking the commencement of a strategic partnership
8 May 2026